User Support

Transform your Power BI user support by exploring six levels of assistance and uncovering the key decisions to provide timely, effective support while harnessing the power of automation and Service Level Agreements for a seamless experience.

Curriculum

Below are the topics covered in this course.

User Support

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$55

User Support

6 Months Course Access

What you get when you enroll today:

Access to this course for 6 months
On-demand access to course content
Customizable templates
Downloadable slides
Recommended action items
Curated links to additional resources

This course is also part of the Focus on Leading People Bundle.

User Support

Elevate your Power BI user support strategy with our extensive course. Explore six distinct levels of support, each tailored to different degrees of expertise, and gain insights into the pros and cons of each. Additionally, discover key decisions such as defining support scope, readiness of the help desk, empowering content creators, implementing Service Level Agreements (SLAs), and leveraging automation through Power Apps and Power Automate to ensure a seamless and efficient support experience.